QuickBooks Error H202 is a common issue that occurs when using QuickBooks in a multi-user environment. This error typically appears when QuickBooks is unable to connect to the company file on a remote server, usually due to network issues or improper configurations. The error message usually reads: “Error H202: This company file is on another computer, and QuickBooks needs some help connecting.” It can occur when users attempt to open a company file in a multi-user mode but are unable to access it, causing work disruptions.
Read more: Resolve QuickBooks Error H202 in 3 Simple Steps – Guaranteed Fix
QuickBooks Error H202 can stem from several different causes, including problems with your hosting setup, firewall or antivirus restrictions, or incorrect configuration of the database server manager. Fortunately, resolving this issue is possible with a few simple steps. In this guide, we will walk you through how to resolve QuickBooks Error H202 in three simple steps.
Causes of QuickBooks Error H202
- Hosting Configuration Issues: QuickBooks uses a server to store and access company files in multi-user mode. If the hosting settings are not properly configured, Error H202 may occur.
- Firewall or Antivirus Blocking: Firewalls or antivirus programs can block QuickBooks from accessing the server, which can result in this error message.
- Damaged or Corrupted Files: If QuickBooks cannot read the company file due to damaged files, the software may throw Error H202.
- Improper Database Server Manager Setup: QuickBooks Database Server Manager enables the system to host multi-user access. If this tool is incorrectly configured, it may cause the H202 error.
Steps to Resolve QuickBooks Error H202
Step 1: Check Hosting Settings
The first step in resolving QuickBooks Error H202 is to ensure that the hosting settings on your computer are correctly configured. To do this:
- Open QuickBooks on the server computer.
- Go to “File” > “Utilities” > “Host Multi-User Setup.”
- If “Stop Hosting Multi-User Mode” is displayed, click it. If not, click “Start Hosting Multi-User Mode.”
- Once completed, restart QuickBooks and try accessing the company file again.
Step 2: Verify Database Server Manager Configuration
Next, ensure that the QuickBooks Database Server Manager is installed and configured properly. This tool is essential for multi-user setups. Follow these steps:
- Go to the server computer and open the Control Panel.
- Click on “Programs and Features” and ensure that QuickBooks Database Server Manager is installed.
- If not, reinstall the Database Server Manager.
- After installation, restart your computer and try to access the company file again.
Step 3: Adjust Firewall and Antivirus Settings
Firewall or antivirus software can block QuickBooks from accessing the server and cause Error H202. To fix this, temporarily disable the firewall or antivirus software and check if the error persists. If disabling the firewall resolves the issue, add an exception for QuickBooks to your firewall and antivirus settings:
- Open your firewall or antivirus software.
- Locate the “Exceptions” or “Allow” list and add QuickBooks to it.
- Re-enable the firewall or antivirus software and check if the error is resolved.
Conclusion
QuickBooks Error H202 can be frustrating, especially when it prevents multi-user access to the company file. However, by following the three simple steps outlined above—checking your hosting settings, verifying Database Server Manager configuration, and adjusting firewall/antivirus settings—you can resolve the issue quickly and get back to using QuickBooks without interruptions.
If the error persists even after these steps, it might indicate a more complex issue, such as a corrupted company file or network configuration problem. In such cases, contacting QuickBooks support or consulting a professional can provide further assistance in resolving the issue effectively. By acting quickly and troubleshooting with these steps, you can ensure that QuickBooks continues to run smoothly in your multi-user environment.